Brook Park Branch
5681 Smith Road
Brook Park, OH 44142
Phone: 216-367-8000
Toll Free: 888-826-8439
Fax: 216-367-8002
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Business Hours |
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Monday, Tuesday, Thursday, Friday |
8:30 AM – 4:45 PM |
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Wednesday |
9:30 AM – 4:45 PM |
Highland Heights Branch
390 Alpha Park
Drive #19, Building B, Corner Suite
Highland Heights, OH 44143
Phone: 440-449-8383
Toll Free: 833-449-8383
Fax: 440-449-9212
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Business Hours |
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Monday - Friday |
8:00 AM – 4:00 PM |
Walton Hills Branch
21375 Alexander Road
Walton Hills, OH 44146
Phone: 440-232-9540
Toll Free: 877-232-9540
Fax: 440-232-1346
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Business Hours |
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Monday, Tuesday, Thursday |
8:30 AM – 4:45 PM |
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Wednesday |
9:30 AM – 4:45 PM |
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Friday (Lobby) |
8:30 AM – 4:45 PM |
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Friday (Drive-Up) |
7:30 AM – 5:45 PM |
Holiday Schedule*
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Wednesday, January 1, 2025 |
Closed (New Year's Day) |
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Monday, January 20, 2025 |
Closed (Martin Luther King Jr. Day) |
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Monday, February 17, 2025 |
Closed (Presidents' Day) |
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Friday, April 18, 2025 |
Close at NOON (Good Friday) |
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Monday, May 26, 2025 |
Closed (Memorial Day) |
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Thursday, June 19, 2025 |
Closed (Juneteenth Independence Day) |
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Friday, July 4, 2025 |
Closed (Independence Day) |
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Monday, September 1, 2025 |
Closed (Labor Day) |
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Monday, October 13, 2025 |
Closed (Columbus Day) |
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Tuesday, November 11, 2025 |
Closed (Veterans Day) |
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Thursday, November 27, 2025 |
Closed (Thanksgivng Day) |
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Wednesday, December 24, 2025 |
Close at NOON (Christmas Eve) |
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Thursday, December 25, 2025 |
Closed (Christmas Day) |
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Wednesday, December 31, 2025 |
Close at NOON (New Year's Eve) |
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Thursday, January 1, 2026 |
Closed (New Year's Day) |
*The Holiday Schedule is subject to change at any time.
Phone 24 - Automated Phone System
Toll Free: 800-263-8135
View our Phone 24 Flow Chart to guide you through the options.
When you call Phone 24, your PIN will be set as the last 4 digits of your Social Security Number and then you will be prompted to change your PIN.
ATM Card / Debit Card / VISA Card
Card Activation & PIN Services ATM/Debit Card: 800-992-3808
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Activate a Card
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Select a New PIN
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Change a Forgotten PIN
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Change a Known PIN
Cardholders will be asked to provide specific information for identity purposes. Once the call is successfully completed, cardholders may immediately use their card at an ATM and at merchants for point of sale purchases (if applicable).
Report Lost or Stolen ATM/Debit Card: 800-472-3272
Report Lost or Stolen Best Reward VISA Card: 800-449-7728
Cardholder Services Best Reward VISA Card: 866-820-5838
VISA Card payments can be made at a branch; in addition to online, by phone, and by mail.
Best Reward's Routing Number
241073951
Contact Us Online
You may contact us securely by using the form below.