Vision of Best Reward Federal Credit Union
Every organization has a purpose and a reason for being. Often the “Vision” is why the organization was created in the first place – to meet a particular need.
The VISION of Best Reward Federal Credit Union is to be our members’ TRUSTED financial institution and we believe that trust is built on the following 5 pillars:
Safety and Soundness – This is accomplished by maintaining a capital ratio that is at or above the designation of a well capitalized credit union, maintaining a risk management culture to manage any unforeseen adverse events, and remaining in compliance with all laws, rules, and regulations.
Transparency – This is accomplished by presenting financial statements in a timely and accurate manner, presenting product disclosure that is clear and easy to read and understand, assessing and communicating any risks in a timely and accurate manner, and providing a clear delineation of roles and responsibilities.
Respect – This is accomplished by treating all members with equal respect regardless of the depth of their relationship with the credit union and treating all employees with respect regardless of their title or pay grade.
Effective Solutions – This is accomplished by offering solutions that are in the best interest of our members' financial health and making financial education and other resources available to help our members' make prudent financial decisions.
Relationship Building – This is accomplished by proactively developing member relationships and rewarding members who over time show trust and deepen their relationship with Best Reward.