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Message from the President/CEO

Dear Member,

Before you trade-in, sell, give away, or recycle your smart phone or personal computer; remove your personal information first. Visit https://consumer.ftc.gov/ to learn more.

Step 1 – Back Up Your Information
You will want this information when you setup your new phone. For your desktop or laptop, you can transfer files to your new computer, save your files online such as iCloud, Google Drive, etc., or save files to an external storage device.

Step 2 – Remove SIM or SD Cards & Erase Your Hard Drive
For your phone, remove SIM or SD cards and destroy them as they may contain personal information. If you plan to keep the same phone number, you may be able to transfer the SIM card to your new phone. For your desktop or laptop, erase your hard drive. Your operating system will come with a program that will let you erase all your files and reset it to factory settings.

Step 3 – Erase Your Information & Dispose of Safely
For your phone, erase your information (contacts, messages, photos, etc.) by restoring
or resetting it. For your phone, desktop or laptop, most contain hazardous materials that don’t belong in a landfill. See the Environmental Protection Agency's Electronics Donation and Recycling page to learn about recycling or donating your phone or computer or you can check with the manufacturer or a local electronics store.

John J. Shirilla

If you have a question or comment and would like to share it with the President/CEO, you can email him HERE.  Your security is our top priority. Please do not include personal information in this email; such as your Account Number or Social Security Number.